Information about our Company and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like us. We are based in the United Kingdom.

Our privacy policy covers this web site.

Information Automatically Logged

This site uses your IP address to help diagnose problems with our server and to administer our site.

This site records the browser type to monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages.

This site uses page referrer data - that is, information about the page that linked you to this page - to determine to what extent our page is referenced by other resources on the Web.

This data may be used to preserve the integrity of our computing resources.

Personal Information

This site collects your name, address and order details. It does not directly collect any credit card information. However it  does integrate with payment gateway providers called  PAYPAL, NOCHEX and GOOGLE CHECKOUT, who will process credit card payments on our behalf.  We have selected to use these companies, because they are highly secure and we have used them for many years and are fast at confirming payments and detecting fraud matters.

All online credit card payments are secured by Third Party / SSL/128 Bit Encryption or higher.

Your name and address is used for delivery and billing purposes. We will only send you product information and mailings if you authorise us to do so.

We do not share any personal information with any third parties nor do we use any personal information for any purposes beyond those stated here.

We do not send random marketing emails to personal email addresses (spam).

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our Web site may include links to third party Web service providers.

Automatic Collection of Information

We do use cookies on our Web site, however you will not be able to continue to use the website if you do not allow your browser to accept cookies from this website..

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

We may collect and use personal data for the additional purpose of: Delivery of your orders. If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose which will be indicated on the particular page.

Data Protection Act 1998

We conform to the requirements of the Data Protection Act 1998.

Children's Privacy

We do not knowingly collect personal data from children.

No order may be accepted from a child of 16 or under without the express consent of a parent or guardian.

No data on another persons may be collected from a child of 16 or under and no data on themselves may be collected which is not strictly relevant to the processing of the order.]

We do not take specific steps to protect the privacy of children who disclose their personal data to us.

We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data. 

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.

Confidentiality / Security

This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

We give all visitors a secure transmission method to send us their personal data for making orders or registering to use the customer account area.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure
• unauthorised modification

We ensure that your personal data will not be disclosed to third party organizations and government authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can contact us asking what information we hold about you.  Please send us a message via our contact us page and we will reply within 24 hours with further information.

Links to External Sites

This site contains links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact us.